Frequently Asked Questions2018-04-11T16:23:09+00:00

Frequently Asked Questions

The design and construction of your Launch Site uploaded live at your domain costs $1395. All done for you by a professional!

(Plus GST for Australian businesses)

Because so many customers already have a domain name, registration is not included in the website package.

If you have already registered your domain:

Red&Crew will look after the “delegation” of the domain. This means the domain name needs to point to the server (hosting) that holds all your website files so it can display your website in a browser. This is a seamless process for the visitor.

If you need to register a domain name:

Red&Crew can organise domain registration on your behalf, and send you reminders when the domain is due for renewal.

Domain Name Prices (subject to the availability of the domain):

  • .com.au domains: $65 for 2 years
  • .net.au domains: $65 for 2 years
  • .org.au domains: $32.50 for 2 years
  • .com domains: $30 for 1 year, $60 for 2 years.

(Plus GST for Australian businesses)

Other domain extensions vary in price. Let us know what you are thinking and we will let you know the registration cost.

NOTES:
*It is mandatory to register .com.au and .net.au domains for 2 years. You also need to have an ABN/ACN associated with the name.
* .org.au are reserved for Non Profit or Special Interest Groups only.

We bundle the cost of Hosting and Maintenance Service together to assist with your business cashflow.

One month after we start working on your website, we set up an ongoing direct debit of $40 per month to cover the cost of website hosting and maintenance.

• Your website hosting also includes one email mailbox.
• You may purchase additional mailboxes for $30 per year

Why regular maintenance is essential:
Updates to the operating system occur quite frequently to address security vulnerabilities and increase robustness. Although hidden from view, the backend of your website needs to keep working properly to ensure your website is available to the world.

Our Maintenance Service ensures your website uses the latest version of WordPress (essential for proper security)
Your website Theme and Plugins also need to be kept up to date to match the WordPress version.

(Plus GST for Australian businesses)

Your Launch Site includes up to 5 pages (including home page).

Research has shown the 5 essential pages that a business needs are:

  • Home page
  • Service or Product information page
  • Contact/Enquiry page
  • Frequently Asked Questions page
  • About Us page

However, you decide which pages are best for your customers. You may purchase extra pages to be created for you.

Once your site is live, you can add extra pages at any time yourself. We will provide you with instructions on how to do this.

Once we hand over the site to you, you can add extra pages at any time. We will provide you with instructions on how to do this.

If you don’t feel confident, we can provide you with a written quote for setting up extra pages.

Adding a Blog

A Blog can be added to your site and the link will appear in the navigation menu of the site.

Your website content management system (CMS) enables you to create Posts and Pages. A Post is different to a Page (although it often looks the same).

The idea is to write a lot of Blog Posts which may be saved as a draft, published immediately or scheduled for a later date.

The Blog Page in your website then acts like an index or archive page. It is set up to gather all your Posts automatically to display on the index page so your visitor can browse your posts and click on those that interest them to read further.

We will create 3 Sample Blog Posts for you to edit as your first blog posts. You can then duplicate the setup and write new posts whenever you like.

If you wish, we can also set up a Sidebar on the Blog Page (or selected pages) where a list of your latest Posts will be displayed.

COSTING:
Setup of three Sample Posts, Blog Page and Sidebar (if required) plus adding link to the navigation and footer.
Investment: $295 + GST

Red&Crew is committed to delivering you an awesome website within 10 working days.

The countdown clock starts as soon as we receive the material and information we require to get started.

You will be sent an email confirming that your website is now in production and updates at key stages along the way.

You may make payments via credit card or direct credit into our bank account. (You will be given the option at checkout)

Credit cards: Visa or Mastercard

Direct Credit details:
Bank of Australia
BSB: 313140
Red&Crew
A/C: 12136725

Firstly, we will send you a link to our brief online questionnaire.

This questionnaire will ask you questions about your business so we can get started on designing and building your website.

You will be asked to supply:

  • business details (address, phone etc)
  • domain name details
  • your logo artwork (if you have one already)
  • words you want to say in the website
  • images you want included.

You will also be asked questions about what you are selling and who is your ideal customer.

We may ask you some follow-up questions once we receive your questionnaire.

Best practice website design requires a logo image in the top left hand corner of the website that is fixed on every page. Visitors know that clicking this image will take them back to the home page. It is also a good visual reinforcement of your business name.

If you don’t have a logo artwork, we will make your business name into an image that will substitute for a logo until you have one designed.

You may purchase a Logo Design from Red&Crew.
We can design a professional logo to appear on your website, business cards etc.

You will receive:

  • a high resolution eps file (for printing business cards and signage)
  • a high resolution jpeg file (for inkjet printing)
  • a web quality jpeg (for website and powerpoint)
  • a signature-size logo for your emails

Creation of your logo in multiple formats listed above.
Investment: $250 + GST.

1.  A $600 deposit gets you started. Just click on the link to purchase.
2.  You receive a brief questionnaire to tell us about your business.
3.  We call you to do a final check of the information on file. Once we have all we need, we’re off and running.
4.  We create the design, graphics and layout and build your website according to your instructions.
5.  You receive a private link to your new site for review.
6.  On receipt of the final balance, we upload your brand new website live to the world.
7.  We send you instructions on how to make changes to the content.

Congratulations!

Your site is built using the WordPress system, the most popular content management system (called CMS) in the world.

Used by nearly 75 million websites worldwide, WordPress is easy to use, even if you’re not a techie.

Yes, you can add content whenever you wish.

You can add pages, blog posts, upload images and pdf files with Wordpress which features a built-in Content Management System (called CMS).

Once your website is live, we will provide you with the login codes. You will log in to the “backend” of your website via a browser (Chrome, Explorer etc) and update your website any time you have access to the internet.

Yes, you can add an online store when you purchase your Launch Site or later on.

Once your store is set up correctly, you can add, delete and manage the products yourself.

Adding an online store module to your Launch Site.
As a guideline, this cost includes set up of the store interface and shopping cart system, creating up to 10 products, shipping and integration of payment gateways to enable real-time credit card purchases.

Investment: $910 + GST

We will give you a written quote to confirm before commencement.

If you want to add functions down the track, just get in touch with us.

Some of the things we can help you with include:
•  Email or printed newsletter
•  Mailchimp email campaign
•  Lead Magnets and download system
•  Printed brochure or stationery
•  Blog
•  eCommerce store
•  eBooks
•  Google Maps listing
•  Facebook setup and posts
•  Facebook advertising campaign
•  Search engine optimisation (SEO)

If your question is not answered here, please send us an email.