I started with a “deep dive” session to find out more about Kaye’s business, her design philosophy and how she provided services to clients.
I learned new clients often feel quite anxious about the process of opening up their wardrobes and personal quirks to a stranger, particularly if they have never done something like this before.
However, Kaye is a generous, caring person and is adept at making her clients feel calm and secure very quickly. She is able to build trust and rapport quickly so she can do her very best for them.
It was also surprising to learn that styling and wardrobe audits can successfully be done via Skype. With many clients interstate and overseas, Kaye has developed great techniques in being able to help people remotely.
Since the Personal Colour Analysis and Makeup Lesson need to be in person, many of Kaye’s professional clients have added an extra day to their business or personal trip to Melbourne so they can book in to one of these sessions.